Question 1

Are my goods covered & protected against damage?

Accepted Answer

Yes, we have goods in transit. Public Liability, Removals insurance and the correct hire and reward insurance. So you can rest assured you covered from collection to delivery.

Question 2

Do you work with other couriers?

Accepted Answer

Yes we would like to keep our carbon footprint to a minimum and make use of space in our wider network of partners! We do this so we can provide you with the most competitive pricing!

Question 3

How fast can you collect my urgent delivery?

Accepted Answer

We guarantee a rapid response with collection typically within 30–90 minutes from anywhere in the UK. We operate 24/7, 365 days a year, because we know that when NOW is needed, tomorrow is no good.

Question 4

Do I need an account to book a delivery?

Accepted Answer

No, not at all. You can simply call us 24/7 for a competitive quote, pay via card/bank transfer, and we will dispatch a vehicle immediately. It's fast, direct, and hassle-free.

Question 5

Can you handle large items or heavy loads?

Accepted Answer

Yes, we handle everything. From small legal documents to multiple 1-tonne pallets and heavy loads up to 7.5 tonnes. We use a size-appropriate fleet, including vehicles up to 7.5t, to ensure safe and efficient transport.

Question 6

How is Mr Courier an environmentally conscious service?

Accepted Answer

We use fuel-efficient, ULEZ-friendly vehicles. We also offer an eco-option: if your delivery isn't time-critical, we can often add it to an existing journey to significantly reduce carbon emissions and save you money.

Question 7

What is Mr Courier's primary service?

Accepted Answer

We are a dedicated, same-day and express courier service based in Birmingham, UK. We specialise in urgent, direct, door-to-door deliveries for businesses and the general public, across the West Midlands and the entire UK.

Question 8

What are your operating hours?

Accepted Answer

We are available to take calls and execute deliveries 24 hours a day, 7 days a week, 365 days a year.

Question 9

What types of delivery services do you offer?

Accepted Answer

Our core services include: Same Day, Overnight, Timed, Urgent, Secure, and Heavy Load delivery. We guarantee direct door-to-door and business-to-business transport.

Question 10

What kind of items can you handle?

Accepted Answer

We handle a massive range of items, including small letters, large parcels, palletised goods, multiple 1-tonne pallets, and sensitive freight like legal documents, live fish, and domestic animals. Essentially, anything, anytime, anywhere in the UK.

Question 11

What vehicles do you use?

Accepted Answer

Our fleet includes motorbikes for small packages, small and large vans for parcels and pallets, and vehicles up to 7.5t for heavy loads. Our fleet is modern, fuel-efficient, and ULEZ-friendly.

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